To ensure a smooth shopping experience during busy times (such as when our Exclusive Editions go on sale), we use a virtual queue system. The queue is automatically triggered when a high volume of people are trying to access the website at the same time, to help manage traffic and prevent any technical hiccups. If you're in our 'Enchanted Queue', it just means the website is a bit busy, but you’ll be able to get in shortly. Thanks for your patience!
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