How can I change my address?

Modified on Thu, 27 Oct 2022 at 06:04 PM

You can change your shipping address in your account on our website. 

If you have moved or made any changes to your address, please update this in the address section of your account on our website. If you are unsure on whether you have updated your address correctly, please contact us and our team will be able to help.

Please make sure that your shipping address is always up to date!

Subscriptions usually renew within the first week of the month and once your subscription has renewed, you won’t be able to change the address for that month’s order. If you don’t change your address before the renewal date it will renew using your old address. If you’re unsure about whether or not you’ve changed it correctly, please contact us and our team can double check so that we make sure your order will go to the correct location.

If you have placed a pre-order for an Exclusive Edition in our online store, we will need to manually update your address for you, as updating your address will not change any previous orders and will only affect future orders. Please contact us us and we can update your address for you.

As soon as your label gets send to our warehouse, it will be impossible to change the address – so please make sure that you inform us about your address change as early as possible!

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