My payment was declined, what should I do?

Modified on Mon, 06 Jun 2022 at 03:54 PM

If your payment was declined, please contact your bank or payment card provider to find out why the payment was declined and make sure the card is not blocked. We also recommend to check your card details and make sure the card hasn't expired. 


Our team is happy to look into the declined payment for you, but usually we cannot see why the payment was declined. This is why we always recommend to reach out to your bank first. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article